Returns & Exchanges
Please choose carefully, we don't offer refunds / returns or exchanges for change of mind, wrong decisions or incorrect choice. Artworks are artistically designed & edited pieces, if you have any queries about a particular artwork - please contact us before placing your order.
Olive et Oriel take special care in packaging of all artworks, posters, wallpapers & decals in order to ensure a safe transit from us to you, however in the unfortunate circumstances where an item arrives faulty or broken please notify us immediately and once reviewed (we will require photos of packaging and product) we will help in arranging a replacement or repair for you.
We will authorise a refund or online store credit if we are unable to replace or fix a faulty product.
Please email relevant photo(s) through to firstname.lastname@example.org or call us on 0497 453 519 immediately after receiving any damaged or incorrect artworks so we have the issue resolved for you.