FAST Shipping on Framed Art, Wallpaper and Decals from Australia
NEXT BUSINESS DAY SHIPPING ON ALL ORDERS
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Shipping Policy

We love our customers to be aware that our artworks, wallpapers and decals are made just for you (we're not a mass-produced pre-made product). Each of our products are made to the highest quality standards, to your specifications.
 

We aim for next day shipping on all orders placed between Monday and Friday (excluding public holidays).

Please allow 24 hours order processing (printing, framing etc - your order is made just for you!), shipping time is additional to this. Shipping time guides can be found here. We are unable to provide exact dates for delivery, third party carrier delays are out of our control. We can however predict that you'll love your new wall decor!

We thank you for shopping with Olive et Oriel, and can't wait to see how you style your new wall decor! 

If your order is outside of these times, if we could kindly ask you to give our Customer Care team a call on  0497 453 519 during business hours so they may look into this for you.

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Shipping Options

Free Standard (untracked) Shipping 

is applicable on all (unframed) prints and posters within Australia only, this is automatically applied at checkout and requires no minimum spend. 
Australia: Free standard (untracked) shipping on unframed art takes on average 5 business days, with some states (WA, SA, NT) and/or regional areas taking from 5-8 business days. 
Rest of the World: $15 EXPRESS & tracked shipping with our priority courier takes approx 2-5 business days. Duties and taxes will be the responsibility of the recipient, if applicable. 

International EXPRESS tracked Shipping Times
Olive et Oriel's express, fully tracked service is sent using our International courier for the fastest, highest quality shipping of your framed and unframed art. Duties and taxes will be the responsibility of the recipient, if applicable. 

Kindly note these are shipping times, not the processing and completion times for creating your artwork or wallpaper order.

Please contact us via help@oliveetoriel.com or +61 497 453 519 if you have any enquiries.

Australia
2-3 business days
New Zealand
2-3 business days for delivery 
USA
2-4 business days for delivery 
UK
3-5 business days for delivery 
Rest of the World
3-5 business days for delivery 

If damages have been incurred during shipping - Olive et Oriel will replace the artwork at no cost to you. Please contact us within 48hrs if this has occurred.

Olive et Oriel offers free standard untracked shipping on unframed art prints within Australia only, however this is only for the initial order. If an order is returned to Olive et Oriel due to an error in the customer entering incorrect mailing/address details, re-delivery fees are passed onto you, our customer for the reshipment to occur. Orders cannot be cancelled at this point in time. Please double check you have entered the correct details before placing your order. 

 
Olive et Oriel is not responsible for shipping delays incurred by third party shipping and courier companies or customs, we wish we could be however sadly these things are out of our control.

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