Shipping Policy

All orders are shipped within 24hrs of purchase* under normal circumstances.

Shipping destinations:

  • We ship both locally (Australia) and worldwide.
  • All Olive et Oriel products are shipped direct from Olive et Oriel Australia.

Shipping times:

Please note that all shipping times are a guideline only and any shipping delays via third party couriers are outside our control. We recommend you review your tracking regularly for updates.

  • Local orders on the East Coast of Australia¬†are approx 1-3 business days to be delivered to you, whilst the Western Australia, NT, Tasmania & SA can take¬†5-8 business days.
  • We ship all orders within 24 business hours*, under normal circumstances. We may at times be able to offer same day shipping!¬†(*under normal circumstances means, within Monday - Friday business hours of a standard week with the exclusion of public holidays / long weekends and peak sale periods like Black Friday, Cyber Monday, Boxing Day sales and/or¬†if your product is held back due to quality control, we will reprint to ensure our high standards are met. During peak sale periods our standard turnaround time may be pushed out by an additional 4 business days).
  • International orders take 4-5 business days to be delivered via our express DHL courier.
  • Shipping time might vary depending on location, shipment method and other factors such as courier delays.

Shipping cost:

  • Unframed prints, posters or wallpaper will have free shipping within Australia, this is a standard service and untracked. International unframed art shipping¬†incurs a fee and is shipped via our express, priority courier service - this service is fully tracked.
  • Framed orders will be charged for shipping depending on QTY and size of frames ordered. Full pricing will be displayed at checkout.¬†

International Orders
Olive et Oriel's express, fully tracked service is sent using our priority International courier for the fastest, highest quality shipping of your framed and unframed art. Duties and taxes will be the responsibility of the recipient, if applicable. 
Please contact us via or +61 497 453 519 if you have any enquiries.

If damages have been incurred during shipping - Olive et Oriel will replace the artwork at no cost to you. Please contact us within 48hrs if this has occurred - you will be required to provide photos of external packaging and the damages of the product.

Olive et Oriel offers free standard untracked shipping on unframed art prints within Australia only, however this is only for the initial order. If an order is returned to Olive et Oriel due to an error in the customer entering incorrect mailing/address details, re-delivery fees are passed onto you, our customer for the reshipment to occur. Once printing has commenced orders are unable to be cancelled. Please double check you have entered the correct details before placing your order. 

Olive et Oriel is not responsible for shipping delays incurred by third party shipping and courier companies or customs, we wish we could be however sadly these things are out of our control.