Please review our detailed product information and commonly asked questions below. If you have any further enquiries in relation to this product, please contact our Customer Care team prior to placing your order.
Olive et Oriel ships your order within 24 hours* under normal circumstances. Our team are dedicated in achieving the fastest turnaround time in the wall decor industry.
Shipping prices are calculated at checkout on framed artworks.
All orders are shipped from the Central Coast, NSW Australia.
- We ship both locally (Australia) and worldwide (duties & taxes may be incurred and are payable by recipient).
- All Olive et Oriel products are shipped direct from Olive et Oriel Australia.
Please note that all shipping times are a guide only and any shipping delays via third party couriers are outside our control. We recommend you review your tracking regularly for updates.
- Local orders on the East Coast of Australia are approx 1-3 business days to be delivered to you, whilst the Western Australia, NT, Tasmania & SA can take 5-8 business days.
- We ship all orders within 24 business hours*, under normal circumstances. We may at times be able to offer same day shipping! (*under normal circumstances means, within Monday - Friday business hours of a standard week with the exclusion of public holidays / long weekends and peak sale periods like but not limited to: Black Friday, Cyber Monday, Boxing Day sales and/or if your product is held back due to quality control, we will reprint to ensure our high standards are met. During peak sale periods our standard turnaround time may be pushed out by an additional 4 business days).
- International orders take 4-5 business days to be delivered via our express DHL courier.
- Shipping times may vary depending on location, shipment method and other factors such as courier delays which are unfortunately out of our control.
- Unframed prints, posters or wallpaper will have free shipping within Australia, this is a standard service and untracked. International unframed art shipping incurs a fee (along with duties & taxes payable upon delivery) and is shipped via our express, priority courier service - this service is fully tracked.
- Framed orders will be charged for shipping depending on QTY and size of frames ordered. Full pricing will be displayed at checkout.
If damages have been incurred during shipping - Olive et Oriel will replace the artwork at no cost to you. Please contact us within 48hrs if this has occurred - you will be required to provide photos of external packaging and the damages of the product.
Purchasing from www.oliveetoriel.com means you agree and understand all purchasing, returns/refund, shipping policies and all disclaimer(s).
There are currently no promotional offers or discounts available.
We do however offer a variety of Bundle & Save options in our Bundle & Save section.
AfterPay (Shop Now & Pay Later) option available.